ManagerMarsela
Vatoci

With over 7 years of experience in dental tourism, Marsela Vatoci is the driving force behind the smooth operations and outstanding patient experience at our clinic. Known for her professionalism, organization, and warm approach, Marsela ensures that every international and local patient receives exceptional care from the very first inquiry to their post-treatment follow-up.

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Consult Marsela

+355 6 9999 4 333
+355 69 604 54 39
marsela.vatoci@navidentclinic.com
info@navidentclinic.com
Click here to book an appointment.

Working Hours

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Her deep understanding of dental tourism coordination, including travel logistics, patient communication, and treatment planning, has made her an expert in creating seamless experiences for patients visiting from abroad. Marsela’s commitment to excellence, efficiency, and patient satisfaction reflects the clinic’s core values and contributes greatly to its growing reputation in the dental tourism industry.

With over seven years of experience in dental tourism and clinic management, Marsela Vatoci plays a pivotal role in leading our team and ensuring that every aspect of the patient journey runs smoothly. Her extensive background in international patient coordination, customer service, and operational management makes her an invaluable asset to the clinic and a trusted point of contact for patients from around the world.

Marsela’s day-to-day responsibilities include overseeing clinic operations, coordinating treatment schedules, managing patient communications, and ensuring the highest standards of quality and care are consistently met. She works closely with our dental specialists to streamline workflows, optimize efficiency, and maintain a welcoming and professional environment for both staff and patients.

Her expertise in dental tourism allows her to guide international patients through every step of their treatment — from initial consultations and travel arrangements to accommodation, treatment coordination, and post-care follow-up. Known for her warm personality, attention to detail, and dedication to excellence, Marsela ensures that every patient enjoys a comfortable, stress-free, and memorable dental experience.

Fluent in multiple languages and passionate about healthcare management, Marsela continues to uphold the clinic’s reputation as a trusted destination for world-class dental care. Her leadership, communication skills, and commitment to patient satisfaction embody the clinic’s mission to provide exceptional service with a personal touch.

Beyond her managerial expertise, Marsela is dedicated to continuous professional development. She regularly attends workshops and international conferences on dental tourism, patient experience, and healthcare innovation to stay at the forefront of the industry. This ongoing learning allows her to implement modern strategies that enhance the clinic’s efficiency and elevate the overall patient experience.

Outside of her professional role, Marsela is known for her positive energy and people-oriented mindset. She believes in building genuine relationships with patients and colleagues alike, fostering a culture of trust, teamwork, and compassion. Her commitment to both professional and personal growth continues to inspire the entire team to deliver excellence every single day.

Vatoci's
Biography

Born and raised with a passion for organization and helping others, Marsela Vatoci began her career in the healthcare industry with a focus on patient relations and international coordination. Over the years, she developed a strong expertise in dental tourism, combining her management skills with a genuine commitment to patient care.

  • Work Experience
  • Key Skills & Competencies
  • Courses & Conferences
    • Successfully manages the daily operations of a dental tourism clinic, ensuring smooth coordination between patients, dentists, and staff.
    • Oversees the entire patient journey — from international inquiries and travel arrangements to treatment scheduling and follow-up care.
    • Builds and maintains relationships with international partners, travel agencies, and healthcare facilitators to promote the clinic’s services abroad.
    • Manages treatment plans, documentation, and logistics to guarantee a seamless and comfortable experience for all patients.
  • Clinic Management & Leadership
  • Dental Tourism Coordination

  • Patient Relations & Communication

  • Operational Efficiency

  • Multilingual Communication

  • Strategic Planning & Marketing

  • Problem Solving & Decision Making

  • Team Training & Development

  • Multilingual Communication (English, Italian, Albanian)

  • International Dental Tourism Management Course : Focused on best practices for coordinating patient care, logistics, and cross-border communication in dental tourism.
  • Advanced Leadership in Healthcare Administration : Training on effective team management, strategic planning, and quality assurance in clinical environments.

  • Patient Experience & Communication Excellence Workshop : Emphasizing empathy, cultural awareness, and communication skills for international patient coordination.

  • Digital Marketing for Dental Clinics : Covered online visibility, branding, and digital strategies tailored to dental tourism growth.

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Professional Vision

Marsela Vatoci aims to provide exceptional dental tourism experiences built on trust, comfort, and professionalism. She strives to ensure every patient feels cared for and confident throughout their dental journey.

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Years Of Service

With 7 years in dental tourism, Marsela Vatoci brings experience, dedication, and excellence to every patient.

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Happy Clients

Marsela is dedicated to ensuring every patient leaves smiling and satisfied.

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Awards

Recognized for outstanding leadership and excellence in dental tourism management.

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Languages

Fluent in Albanian, Italian, English

Contact Us

At NaviDent, we’re here to answer your questions and provide you with the information you need. Whether you’re looking to join our team or seeking general inquiries about our services, we’re happy to help!

+355 6 9999 4 333
+355 69 604 54 39
Rruga Don Bosco, 1001
Tirane, Albania
info@navidentclinic.com
finance@navidentclinic.com
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NaviDent Logo

We are a friendly team of dentists, hygienists and receptionists who work together to ensure that you receive the best treatment you require.

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Our Awards
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Best Patient Care 2019
Best Practice & Best Team 2018
Best Team & Practice 2017

Working Hours
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